Products purchased from American International Medical Record Review Association (AIMRRA) may be returned for a refund, with certain exceptions. Products must be submitted for a return within 30 days from the purchase or shipment date to be eligible for a refund. They must also be unopened and in resalable condition. Returned products are subject to a seven (US $7) dollar restocking fee per item. Shipping charges are nonrefundable. Refund requests may be submitted in writing to AIMRRA at memberservices@aimrra.org or supportdesk@aimrra.org.

Merchandise Detail Return Policies

Refunds will not be issued for American International Medical Record Review Association (AIMRRA) Membership, exams, webinars, data files, self-paced or On Demand events.

Due to immediate electronic access, refunds or extension will not be issued for Online Practice Exams and Online Area of Study.

Seminar Course(s)/Training/Workshop registration is refundable, if you cancel at least 48 hours prior to the seminar course/training/workshop you may receive a refund less the $100 cancellation fee. In the event that a cancellation is received less than 48 hours prior to the seminar course/training/workshop, no refund will be given. You may transfer your registration to the on-demand version of the training, or you may have a credit for a future seminar course/training/workshop.

Conference registration is non-refundable, with varying fees and deadlines. See the specific conference web page for further details. Hotel cancellations are also subject to varying fees and deadlines; the specific conference web page will have further details for hotel cancellations as well.

Distance Learning/Self-Paced online courses may be cancelled for a full refund within three days after the date of purchase, provided that the student has not accessed the online course, and course materials and books are returned unopened and in good condition to American International Medical Record Review Association (AIMRRA). After three business days, course cancellations are subject to a $100 cancellation fee per course, in addition to any fees for course materials/books that are not returned to American International Medical Record Review Association (AIMRRA) or are returned opened or used. Refunds will not be issued for any course that has been accessed, viewed, or partially completed, and no refund is available for any course after 30 days from the purchase date. Course refund requests must be submitted in writing to American International Medical Record Review Association (AIMRRA) for review and consideration. No refunds will be issued for course extensions. Distance Learning/Self-Paced courses are for individual use only and are nontransferable. Refund requests must be submitted in writing to memberservices@aimrra.org or supportdesk@aimrra.org.for approval.

No refund will be issued on any exam or training/review tool that has been accessed, viewed, or partially completed.

Returning an individual book that was purchased in a bundled package will invalidate the bundled discount. All the books in the bundle will revert to their regular prices and the remaining cost of the unreturned books will be subtracted from the refund.

Membership Subscription is not refundable, you may terminate your subscription or free trial by contacting American International Medical Record Review Association (AIMRRA) via email at memberservices@aimrra.org or supportdesk@aimrra.org. To ensure that your credit card does not get charged, please make your cancelation request at least two business days prior to the end date of your membership subscription or free trial term.

Reseller/Wholesaler Policy

Shipments must be securely packaged and in resalable condition through a carrier providing tracking information. American International Medical Record Review Association (AIMRRA) will review and confirm returned products upon return. Credit to the account, minus applicable fees, will be posted once the audit is complete.

Upon receipt of your organization’s return requests, American International Medical Record Review Association (AIMRRA) has the right to authorize and accept returns the following month, due to allocations of warehouse personnel to adequately process returns.

A US $7 restocking fee will be applied to each item returned.

Return of American International Medical Record Review Association course materials, products and books are returned unopened and in good condition to American International Medical Record Review Association (AIMRRA).

Sale or transfer of seminar/course tickets or credits is not permitted.

We reserve the right to cancel or postpone a Seminar/Course or related event(s) in our sole discretion. If we cancel or postpone a seminar or event, we will use reasonable efforts to reschedule the cancelled or postponed seminar or event to within twelve (12) months from its original start date. Registration fees paid by registrants for a cancelled or postponed seminar shall be applicable to the rescheduled seminar on a dollar-for-dollar basis only. In the event AIMRRA elects not to reschedule the cancelled seminar or event, registrant will be offered a refund. If this occurs, our responsibility is limited to a refund of any registration fee(s) already paid. AIMRRA is not responsible for airline tickets, hotels costs, other tickets or payments, or any similar fee penalties or related or unrelated losses, costs and/or expenses registrant may incur or have incurred as a result of any trip cancellations or changes. Please allow sixty (60) days for us to process any refunds or credit changes.

Seminar/Course dates and locations are subject to change without prior notice. AIMRRA reserves the right to change any and all instructors for each seminar or event without notice.

By registering for a seminar/course you acknowledge that AIMRRA does not make any representation, warranty, or guarantee as to whether you will ultimately attain sufficient understanding and knowledge to obtain employment. Regardless of whether you obtain employment or education, once paid, the registration fee becomes non- refundable. Any right to a refund is not dependent on whether you obtain employment.

Registration Agreement and Release Statement

Please sign and keep a copy for your records.

I have reviewed the course outline for the course I have selected and understand the fees associated with my enrollment, the structure and content that will be taught in this course, as well as the work-related fields associated to its area of study. I have reviewed the AIMRRA return/refund policy associated with this purchase, available on the AIMRRA website at https://www.aimrra.org/refund-policy

Products purchased from American International Medical Record Review Association (AIMRRA) may be returned for a refund, with certain exceptions. Products must be submitted for a return within 30 days from the purchase or shipment date to be eligible for a refund. They must also be unopened and in resalable condition. Returned products are subject to a seven (US $7) dollar restocking fee per item. Shipping charges are nonrefundable. Refund requests may be submitted in writing to AIMRRA at memberservices@aimrra.org or supportdesk@aimrra.org.

I understand that the course is for individual use only. I understand that my course start date is considered to be the same date as my course purchase date, and that I must finish the course within the allotted time for each individual course in which I enroll (individual course timeframe listed in the email sent to you. They must also be unopened and in resalable condition. Returned products are subject to a seven (US $7) dollar restocking fee per item. Shipping charges are nonrefundable. Refund requests may be submitted in writing to AIMRRA at memberservices@aimrra.org or supportdesk@aimrra.org.

website).

I understand that if I do not finish the course in the allotted timeframe I will be cancelled from the course. I understand that AIMRRA recommends certain courses or experience level prior to enrollment as noted in the course program (where applicable) and that adhering to these recommendations may determine my successful completion of the course. I understand that I should be beyond the age of compulsory high school attendance and have a minimum of a high school diploma or general education development (GED) certificate.

To maintain a good standing in the course, all students must adhere to the AIMRRA Code of Ethics that ensures high levels of professionalism, integrity and ethical behavior.

Clients/Students of AIMRRA shall provide the highest standard of professional services to employers, clients and patients. Professional and personal behavior of AIMRRA students must be commendable.

AIMRRA students shall maintain the highest standard of personal and professional conduct. Students shall respect their coaches, instructors, and AIMRRA staff.

Students shall use only legal and ethical means in all professional dealings and shall refuse to cooperate with, or condone by silence, the actions of those who engage in fraudulent, deceptive or illegal acts.

Students shall respect and adhere to the laws and regulations of the land.

Students shall pursue excellence through continuing education in all areas applicable to their profession.

Students shall strive to maintain and enhance the dignity, status, competence and standards of coding for professional services.

Students shall not exploit professional relationships with patients, employees, clients or employers for personal gain.

This code of ethical standards for students of AIMRRA strives to promote and maintain the highest standard of professional service and conduct among its students. Adherence to these standards assures public confidence in the integrity and service of professional coders who are students of AIMRRA.

As a condition of your AIMRRA membership, you are obligated to conform your conduct to the professional ethical principles outlined in the AIMRRA Code of Ethics. First among these is Integrity. Another is respect. The benefit of participation in an AIMRRA curriculum, a course of study, examination, or practical exercise to obtain experience credit is obtained only through your personal effort. To ensure the competence of our membership, participation in such programs of education requires strict conformance with the ethical principles outlined in the AIMRRA Code of Ethics.

The imposition of such ethical standards is consistent with requirements expected of all professionals. It is your obligation as a member to uphold these professional standards. If all members do so, we can assure that the reputation of AIMRRA, its credentials and its members remain untarnished. When certain members depart from these standards, the reputational damage that can unfairly occur to all other members is constrained only through aggressive self-policing and eliminating those who are unwilling to conduct themselves in a manner consistent with the professional ethical standards of the organization.

Cheating, or any act of dishonesty that is designed to gain unfair advantage over others who complete the assigned tasks or examinations as required, is not only unprofessional, but also a violation of the AIMRRA Code of Ethics. Cheating is not only inconsistent with the principle of Integrity, but it also demonstrates disrespect to yourself, your fellow members, and the professional association to which we belong.

Where dishonest acts are performed to obtain a credential, AIMRRA will administratively invalidate the results of the credentialing examination and remove the associated credential. Additionally, the relevant evidence will be referred to the AIMRRA Ethics Committee for investigation and action. Similarly, those that engage in cheating based on dishonest acts associated with completion of an AIMRRA curriculum or other course of study, will similarly be referred to the Ethics Committee for investigation.

Where the Ethics Committee determines that the evidence regarding the subject conduct supports a violation of the Code of Ethics, the Committee, in its sole discretion, will impose appropriate sanctions based on the facts of the case. Such sanctions include but are not limited to a written reprimand, suspension of membership, and, where appropriate, permanent revocation of membership. Because only AIMRRA members can hold an AIMRRA credential, loss of membership results in the loss of any and all previously earned credentials.

Failure to adhere to these ethical standards, as determined by AIMRRA, may result in the loss of membership with AIMRRA, and may result in cancellation from an AIMRRA distance learning course. If a student is cancelled from a course, that student may submit a written or appeal to AIMRRA for re-entry into the course.

By purchasing any online course, the student hereby attest that the information submitted to AIMRRA is true and accurate to the best of my knowledge, and hereby agree to the terms and conditions of AIMRRA as stated herein.     No other prior agreement or conditions, verbal, written, or implied, will be honored. I, the undersigned, have read, understand, and agree to abide by all the provisions set forth in the foregoing enrollment agreement.